deep-data-300

E: ingo@deep-data.es
T: (+34) 871 232 799

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What we do

Networking, Audio Visual and IT
support for Super Yachts
of all shapes and sizes.

Detailed Records

All of our work and installations are recorded clearly and handed over to you on board, so that you are able to operate and maintain it as required.

Remote Support

We can help keep your network and IT system running whilst your guests are aboard, or you're away from Mallorca, using remote login.

Consistency

Most of our clients keep returning to us, knowing we will be there for them and that we already know the systems they have on board.

Ingo Support

As a small company we care personally for each of our clients, you will usually be dealing directly with Ingo the owner of the company, not a different tech guy each time you call.

Who we work for

Yachts we have worked with for over 7 years

MY Fairlady
SY Maria Cattiva
SY Southwind
SY Alexia
SY Georgiana
MY MQ2
SY Ludynosa
SY Ganesha
SY Alcanara
MY Lady Anastasia

Actively serving over

super yachts!

What they say

Captain Cameron Springthorpe – M/Y Rob Roy
(41m)
“We used Ingo’s skills many times during troubleshooting, commissioning and upgrading of the entire network onboard . During his time on board, we installed a new network switch, hub and 3g router, re wired many network cables, and fitted Apple TV’s throughout.
I also had the ships media server and navigation pc’s repaired and upgraded by Ingo during this time.
His knowledge was essential to the successful completion of these works, whilst his cheerful and committed manner made him a pleasure to work alongside."

Chief Engineer Stuart Hall S/Y Maria Cattiva
(40m Royal Huisman)
“Deep-Data has been our IT specialist on the Island for many years and has always provided excellent problem solving, breakdown repairs and general maintenance of our PC’s and network.
One recent upgrade was the installation of a hardware network routing solution achieved by installing one their CradlePoint products. It is a very flexible tool, which amongst other things is very useful for monitoring and controlling the internet data used on 4G. We can now see on a daily basis our individual and total usage onboard, allowing us to easily stay within our monthly contracted limits.
Ingo´s knowledge and experience is extensive and I can recommend him for all areas of IT.”

Captain Richard Collingridge S/Y Alexa of London
(37 m Ketch)
Deep-Data installed and continue to support the AV and IT systems onboard. The outdoor speakers on deck perform well and the owners and guests are very happy with the performance.
Support and service from Deep-Data is just a phone call away and any problems are solved online or by a quick visit to the yacht.
I would recommend Deep-Data to anyone either on yachts or at home as we have received great service.”

Captain Adonis Vlachopoulos – S/Y Solitaire
(32m Ketch)

“Deep-Data took our network and audio visual systems and transformed it into an easy to use and reliable entertainment system. Now we can browse the media onboard, search by genre or actor and push the content to any zone in the boat. The system just works!
I would recommend Deep-Data to any boat who was thinking of upgrading or wished to have a complete new system.”

Captian Kamil Tanski S/Y Southwind
(40m Jongert)
“Deep-Data installed a three zone music system that the owner and guests took an immediate liking to. The owner could browse and play his music stored on his iPod classic from anywhere on the boat. This was a great job for the price. Well done!”

Networking

Ingo at work
Ingo at work

 

Control Overlay taking a long time to respond?
Not able to log onto the WIFI?
Guests complaining that the media is slow to load?

No problem!  These are just a small part of our day to day work, we can help you!

We are CISCO certified which helps us diagnose and troubleshoot your network to find the best possible path forward.

From complete installations, to upgrades, or just configuration issues we can find the answers you need.  If you're in Palma at the moment, come and see us at our office in STP.

Audio Visual

Kaleidescape-Crestron

We understand the challenges of making a system simple enough for guests to operate, and yet powerful enough to meet the constantly raising standards.  On demand TV, Apple TV, Kaleidescape / Crestron they all depend on a well setup and managed network to run reliably, not to mention a great internet connection!

We know the difficulties this brings and have some great solutions to prioritising your bandwidth, and simplifying the management so you can keep focused on everything else.

Contact us now so we can evaluate your current system and make a plan so the owner, guests and of course your crew, all remain happy!

I.T.

pc

We can maintain and upgrade your existing IT infrastructure up to a point, however due to the enormous changes in computing recently, even in the last five years, we often supply new compact form factors computers which are smaller, use less power, create less heat and are a lot faster than previously possible.

Today computing has taken integrators and installers to a new level. At Deep-Data we understand this and as a registered reseller of IT components, we can custom build to suit your needs, including built in RS232 / NMEA ports, DC power supply, remote management and monitoring, and the list goes on!

One of our customers, summed up a typical job for us, so over to him.

Capt Dave Richardson M/Y Fair Lady
(1928 37m Camper and Nicholson)
Deep-Data installed new computers and upgraded our network over the winter in one of our biggest refits for some time. One of the tasks was the engine and alarm monitoring systems.

Our 10 year old PC was replaced by one of Deep-Data´s chosen new computers. The small size form factor and quietness was a joy to behold. All the functionality of the old system was kept too. 

I would recommend deep-data to any vessel for computer and network installations.

We are a member of the

refit allianceAs projects get more complex, the need to overlap different skill-sets and services becomes necessary.
We are proud to be a member of the Refit Alliance, which allows each partner the confidence to say “yes” by providing a network of trusted, transparent members.
You can learn more about it on their website: www.refitalliance.com

Where to find us

mag-glass-sidebar-blockRead our reviews on the
SuperYacht Services Guide

With 16 years experience in enterprise networks, I have realised it's not knowing all the answers that counts... It's knowing where to find them!

DeepDataIngo Brown
E: ingo@deep-data.es
T: (+34) 871 232 799